Madison Paycheck Support
Get help with paycheck estimates, account access, subscriptions,
saved calculations, or technical issues.
App Features
Get help with paycheck estimates, saved calculations, employer
profiles, scenario comparisons, settings, and other app features.
Paycheck Estimates
Report unexpected paycheck estimates involving earnings, taxes,
deductions, withholding, or take-home pay.
Access and Subscriptions
Get help with sign-in, subscriptions, purchases, restore purchases,
billing states, or account access.
Before You Contact Us
- Update Madison Paycheck to the latest available version.
- Confirm your device has a stable internet connection.
- Confirm the email address used to sign in.
- Check spam, junk, promotions, and other filtered email folders.
- Review your pay, tax, location, and deduction information for accuracy.
- Refresh subscription status or use Restore Purchases when appropriate.
- Restart the app and try the action again.
Helpful Information
Clear details help us review your request more efficiently.
- Your device type and operating system.
- Your Madison Paycheck app version.
- Your subscription status, if applicable.
-
Where the purchase was made, such as Google Play or the Apple
App Store, if applicable. - A brief description of what happened.
- The steps completed before the issue appeared.
- Any error message shown in the app.
Never send passwords, verification codes, payment card numbers,
Social Security numbers, purchase tokens, or other sensitive
personal information.
Report a Calculation Issue
Include the pay type, pay frequency, earnings, deductions, work
location, home location when applicable, and a brief description
of the result you expected.
Account or Subscription Support
Report an Access or Billing Issue
Include your account email, app version, device platform, and a
description of the billing or access issue. Refunds and some
billing questions may need to be handled through the applicable
app store.
Send Us a Message
Complete the form below with enough detail for us to review your
request. We will respond using the email address you provide.
Madison Paycheck provides informational paycheck estimates only.
Estimates may differ from employer payroll calculations. For
official payroll information, contact your employer or payroll
provider.